Privacy Policy
Welcome to ChatMate AI (hereafter referred to as “the App”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our App. By using the App, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please discontinue use of the App.
1. Information We Collect
We may collect the following types of information when you use our App:
- Anonymous Login Data: The App uses Anonymous Login, which allows you to use the App without providing personal information such as your name or email address. Firebase assigns a unique identifier to your session to enable App features without disclosing your identity.
- Usage Data: We may collect details about how you interact with the App, including the pages visited, features used, dates and times of usage, and technical information about your device (e.g., operating system, app version). This helps us improve the user experience.
- Device Information: We may gather non-personal information about your device, such as device model, operating system version, and unique device identifiers, to ensure compatibility and improve performance.
- Conversation Content: If the App allows you to store or share conversation prompts, we may collect and store that content as part of our services. However, such content is not linked to your personal identity due to anonymous login.
2. How We Use Your Information
We use the collected information for the following purposes:
- App Functionality: To operate and maintain the App’s core functionalities, including generating or storing conversation prompts and providing anonymous sessions via Firebase.
- Improvement and Development: To analyze usage patterns, troubleshoot issues, optimize performance, and develop new features.
- Communication: To send in-app notifications or updates about the App’s functionalities, features, or policy changes.
- Compliance: To comply with applicable laws, regulations, or legal obligations.
3. Sharing Your Information
We will not sell or rent your personal information to third parties. However, we may share or disclose your information in the following scenarios:
- Service Providers: We may share information with third-party service providers (e.g., Firebase) who assist in operating and analyzing the App. These providers are authorized to use your information solely for the purposes described in this policy and must keep it confidential.
- Legal Compliance: We may disclose information if required by law, court order, or government regulation, or if disclosure is necessary to protect our rights, property, or safety or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality agreements.
4. Anonymous Login
The app uses Anonymous Login to enable App features without requiring personal data. Firebase assigns a randomly generated identifier that helps us manage your session and usage. This identifier is not linked to any personally identifiable information unless you choose to provide such information (e.g., if you convert your anonymous login to a registered account).
5. Data Retention
We retain your anonymous session data and any optional conversation content for as long as necessary to fulfill the purposes described in this Privacy Policy. When the information is no longer needed, we take reasonable steps to securely delete or anonymize it.
6. Security Measures
We employ reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of electronic storage is entirely secure. While we strive to protect your information, absolute security cannot be guaranteed.
7. International Users
Anonymous information may be transferred to and processed in countries different from your own.
8. Your Rights and Choices
- Access and Correction: Since the app uses anonymous login, we do not store personally identifiable information. If you have converted to a registered account, you may access or correct personal information associated with that account.
- Deletion: You can request the deletion of stored conversation content or session data by contacting us, though core anonymous session data may be required for continued use of the App.
- Opt-Out: You may opt out of receiving any optional notifications by updating your preferences within the App’s settings or contacting us directly.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. We will revise the “Last Updated” date below and notify you through the App or other means when we make significant changes. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the App’s data practices, please contact us at:
- Email: info@infinitebluelabs.africa
Last Updated: 01 January 2025